FAQ

 
Looking for an answer? Our self-help section is the fastest way to get help. Here you can track and cancel orders, or indicate a return. You'll find answers to many topics here, including the payment options available at Cheffix.

ORDERING

1. What is the delivery time of the products?

2. Can I have my order shipped to a different delivery address?

3. How many days does it take to ship products?

4. What is the minimum order unit?

5. Can I have my package delivered at a desired time/day?

6. Can I try products?

7. Do you miss an item with your order?

8. Which payment methods are available?

RETURN AND PAYMENT

1. What is my right to cancel?

2. What are the effects of cancelation?

SHIPPING AND DELIVERY

1. Can I track my order?

2. What if a product is not in stock?

3. Can I have my parcel delivered at a desired time/day?

4. What if I am not at home on the delivery date?

CONTACT

1. How can you reach Cheffix with questions?

2. Where can I complain?

3. What are the office opening hours?

ACCOUNT

1. How can I create an account?

2. How can I log in?

3. How do I change my password?

4. How do I subscribe/unsubscribe to the newsletter?